I’ve been shopping on ASOS for a couple of years now because I find it really difficult to find cool clothing for women my height and size. Apparently if you’re not a size 6 – 12 in South African then you must be old and frumpy! Haibo! This is why ASOS has become my go-to for my favourite items of clothing – not only for fast fashion, but for some absolute classics as well.
You might be wondering how long it takes for ASOS to deliver to South Africa, and that really depends on the service you select. Having tried and tested a few shipping methods, here’s the cheapest, fastest and trusted services you can use to deliver ASOS to South Africa.
3 ASOS Delivery Options for Ordering to South Africa
The Cheapest Service: Standard Delivery (The South African Postal Service)
EISH. This is probably the first word that comes to mind when most of us think about the post office. I’ll never understand a country that has so few jobs not being able to have a decent postal service when there are so many willing and able South Africans out there. None the less, they are the cheapest option.
The No-Customs “Under R500” Fees Test
One day I bought 1 dress and sent it to my old London work office. I then bought 1 dress and sent it to South Africa. This was to test the “If you shop for less than R500 then you won’t pay customs” urban legend. (Note: you’re not meant to be charged customs tax if it’s under R500, but I was so it seems that the officers just make it up as they go along. Prepared to be taxed.)
It took 3 days for the clothes to reach the London office. It took 3 MONTHS for the clothes to reach South Africa.
You will need to pay customs tax on your parcel should you wish to get it here. There is (supposedly) a limit of R500 for free items. I have tried this and they still charged me so don’t count on that. Customs tax is about 70% of the value of the clothes. So if you spent R1000, expect to pay R700. Total fee = R1700.
YES. It DOES cost an arm and a leg to get clothes here. But the clothes are SO cheap that you get a tonne for that price and, for me, it’s worth it.
The Fastest & Best Customer Service: ASOS Courier (Dawn Wing)
I tried the in-house ASOS courier service for the first time this last week and they, without question, had the best customer service. When you contacted them they replied in good time. They explained the forms you needed to fill out and were clear about what’s required.
This service costs £20 and you pay it when you check out on the ASOS website, however, there are hidden costs:
Customs: Again, you will need to pay for customs as that is charged to ALL imports. There is no way around this is it is the law and everyone has to pay around 60%. I paid R1556.37 for £115.50 (R2 152.14 worth of clothes).
Documentation Fees: R150.00 – I thought this was a bit of cheek, to be honest. The agency said that they have to pay for the forms that they send to us to sign off and process. To be honest, we all know e-mails are free so I’m not stoked about this fee but it is what it is.
Agency Fees: R150.00 – the agency charges you to use their service as the £20 is just for the getting the clothes to Africa. While this annoys me, I now take no second thought in mailing and asking them to answer my questions. I am paying for it after all! My main question was – am I being charged tax on the 20 quid fee? I have seen my invoice breakdown now and the answer is NO. They purely charge customs and tax on the ASOS purchases only.
The Trusted Service: Postbox Courier
It’s no secret that Postbox Courier has poor customer service when it comes to communication. They deliver well within time and get the job done pronto, but if you have any queries, they can be a total pain.
This is the service that I have used the most to get items from Kylie Cosmetics in the USA and ASOS in the UK. They work well as long and have never NOT delivered, but they can be a bit frustrating to work with if you need try to follow up on anything.
On the plus side, they are not a subscription based service like Aramex so you don’t need to pay each month to use them once.
How Postbox Courier Works
Postbox Courier will give you a postbox address in the UK. The clothes will then be sent there for them to collect and then ship to your front door (or whatever address you give) within 2 weeks. Sometimes ASOS takes a few days to fill your order, then it takes a few days to get to South Africa, then it takes a few days to get from the harbour to your door.
The great thing about Postbox Courier is that you can test the fees on their website and get a quote. When I quoted my last ASOS haul, they quoted £32.00. They do NOT charge agency fees nor documentation fees, however, this may be pre-calculated into their overall price. I’ve been happy with their service (queries aside) and they’ve never not send me package.
The only issue I had with them was that I had filled out my form incorrectly which incurred a R500 fine. Instead of asking me if I was happy to pay it they just processed it. I wasn’t impressed with that, but they did get the package to me none the less.
I LOVE shopping on ASOS. It’s awesome going out and no one else is in the same outfit as you. PLUS, South Africa is so obsessed with sizes 6 – 10 that it’s ridiculous that larger women can’t buy clothes that are chic and modern just because they’re a) taller b) big busted c) have large asses d) might be a fit fat overall.